Unlock High-Velocity Delivery: Platform + Experience Ops in Action – March 25

Scale doesn’t break because of people or tools. It breaks because experience and platforms aren’t engineered together. As organizations grow, delivery complexity increases faster than most operating models can handle. Teams are added, tools are layered on, and AI is introduced—yet predictability, quality, and adoption often decline. The result is fragmented delivery, rising costs, and teams struggling to keep pace with business expectations.
This webinar explores how high-performing organizations scale differently. Instead of adding more teams, they remove friction by engineering platforms and experience together. You’ll learn how Platform Engineering and Experience Ops work in concert to create clarity, governance, and momentum—allowing delivery to scale without burnout, chaos, or ballooning budgets.

What You'll Learn:

• A practical scaling mental model that aligns people, platform, and experience
• Why platform ≠ tools—and how misunderstanding this limits scale
• How Experience Ops brings coherence as teams, products, and regions multiply
• Where AI acts as a force multiplier, not a delivery distraction
• How leading organizations scale delivery without sacrificing quality, predictability, or team health
  

Event Details:
DATE: March 25, 2026
TIME: 10:00 AM – 11:00 AM (PST)  

Speakers: 

Satish Velagapudi, Principal Product Owner, UX Strategist & AI-Augmented Delivery Leader, OSI Digital
Satish leads large digital delivery programs at OSI Digital, operating at the intersection of platform engineering, experience operations, and AI-enabled delivery. He partners with enterprise organizations to scale teams, platforms, and outcomes—helping them achieve sustained growth without compromising delivery quality or user experience.



Facilitated By:

Karen Dosanjh, Vice-President, Marketing at OSI Digital
Throughout her 25+ year career, Karen has built a proven reputation as a trusted advisor and expert in marketing, communications & public relations. She is laser-focused on helping companies achieve their business goals by through high-impact marketing and communications strategies. Karen leads the global marketing function for OSI Digital, a leading provider of business and technology solutions for Fortune 500 companies around the world. In 2023, Karen was named a Women of the Year in the Entrepreneurial Leader category by BC Business Magazine and was featured on the cover of this influential magazine. Last year, Karen was also honored with the Darpan Magazine Extraordinary Achievement Award for her long-term commitment to mentoring at-risk youth in her local community.