Transforming Salesforce Solutions to Meet Business Demands with Agentforce - Dec. 4

The landscape of Salesforce solutions is evolving rapidly, driven by the increasing demands of users and businesses for intelligent, personalized, and user-focused experiences. Agentforce is at the forefront, leveraging cutting-edge technologies such as artificial intelligence, cloud solutions, and mobile optimization to empower your teams and customers. Agentforce’s insights empower leaders to make informed, strategic decisions that drive growth, improve customer satisfaction, and increase ROI.

Join this webinar to learn how Agentforce can enable your organization to deliver world-class Salesforce solutions that inspire, engage, and deliver measurable results.We will explore real-world examples of Agentforce's impact in Salesforce environments, showcasing reusable components and solution accelerators that drive success.

What You'll Learn

• Discover how Agentforce is revolutionizing Salesforce with intelligent tools and trends that elevate user experience and engagement
• Uncover the full potential of Salesforce as a foundation for Agentforce solutions, maximizing features to enhance business value and user satisfaction
• Learn about Agentforce’s modular components, adaptable across various use cases, to streamline development and drive greater efficiency across Salesforce implementations
• Dive into cutting-edge techniques that reduce development time, empowering your team to deliver Agentforce solutions faster and with greater precision
• Explore how Agentforce AI harnesses data insights to make informed decisions, boosting user engagement and enabling more strategic, growth-focused outcomes for your business

Event Details:
DATE: December 4, 2024
TIME: 10:00 AM – 11:00 AM (PDT)  

Speakers:

Harpreet Singh, Enterprise Architect, Salesforce at OSI Digital
With over 22 years of experience in Consultancy, Software Architecture and Professional Services, Harpreet has gained knowledge from large complex multi-cloud implementations to small out-of-the-box solution consulting projects. He has experience on various clouds like Sales, Revenue, Service, Experience, Non-Profit, while integrating with external PaaS and SaaS solutions using middleware. Harpreet has 14 Salesforce certifications including Application Architect and has extensive experience in various verticals like Healthcare, Financial, Banking, Utilities, Media, Non-Profit, Publication, Infrastructure, Retail and more.

Srikanth Gujjaru, Staff Consultant, Enterprise Applications at OSI Digital
With 14 years of experience in consultancy, software architecture, and professional services, Srikanth specializes in delivering robust Salesforce solutions across multi-cloud environments. His expertise spans Salesforce Sales Cloud, Service Cloud, Financial Services Cloud, and Experience Cloud, complemented by a strong background in integrating with external platforms via Mulesoft, Informatica, SOA, BHEL, and Dell Boomi. Srikanth’s industry experience includes retail, finance, banking, and wealth management, where he has led complex projects that drive business transformation. He holds multiple Salesforce certifications, such as Platform Developer I and II, Application Builder, Service Cloud, and Sales Cloud, showcasing his commitment to high standards in technical excellence and customer-centric solutions.

Facilitated By:

Karen Dosanjh, Vice-President, Marketing at OSI Digital
Throughout her 25+ year career, Karen has built a proven reputation as a trusted advisor and expert in marketing, communications & public relations. She is laser-focused on helping companies achieve their business goals by through high-impact marketing and communications strategies. Karen leads the global marketing function for OSI Digital, a leading provider of business and technology solutions for Fortune 500 companies around the world. In 2023, Karen was named a Women of the Year in the Entrepreneurial Leader category by BC Business Magazine and was featured on the cover of this influential magazine. Last year, Karen was also honored with the Darpan Magazine Extraordinary Achievement Award for her long-term commitment to mentoring at-risk youth in her local community.