Your trusted B2B partners are an integral part of your key business operations. They not only supply raw materials, packaging and services, but in today’s modern supply chain, they are often tightly woven into the daily activities of production and distribution of consumer-bound goods. Quite often the daily flow of collaboration is hampered by outdated EDI and e-Commerce applications. By modernizing how you use EDI for order processing, your organization can automate and streamline workflows, improving partner communication and relationships, creating visibility and efficiency in your entire value chain, to increase customer satisfaction.

Join this webinar to learn how a leading food and beverage container manufacturing company modernized their EDI footprint, which led to growing their business exponentially and expanding into new lines of e-Commerce. Handling over 150,000 critical transactions a day, the newly automated business process flows drove efficiencies in purchasing, receiving, shipping and inventory management, accelerating the order fulfillment cycle and reducing the need for manual intervention. You’ll gain insights on how OSI Digital deployed a purpose-built EDI Dashboard for the client’s business users to effectively monitor, manage and maintain their EDI transactions and exceptions.

What You'll Learn:

  • Insights on onboarding EDI trading partners
  • Strategies on planning various integrations to promote reusability & scalability
  • How to accommodate evolving partner requirements
  • Ways to gain end-to-end visibility across B2B partners and ERP applications for a seamless work flow
  • Tips on driving efficiencies for high-volume transaction processing

Event Details:

Tuesday, Sept 10, 2024

    • 3:00 PM - 4:00 PM GMT (London)
    • 4:00 PM – 5:00 PM (Dubai)
    • 7:00 AM – 8:00 AM (PDT)


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Hilal Khan, Vice-President of Application Integration at OSI Digital
Hilal is an accomplished enterprise application professional with focus on cloud migration strategies. With extensive experience in data modeling, developing data warehouses & SOA-based enterprise integrations, he is responsible for the architecture and delivery of robust and scalable solutions for our customers. Hilal's expertise also includes ERP technology and implementation, with specialization in human resources, payroll, finance, inventory, insurance and other office automation systems.


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Kate Smith, Principal Consultant, Enterprise Integration - UK
Kate has been working with customers on ERP implementation and integration projects for 19 years, helping drive efficiency in their processes and support their growth and initiatives. She is responsible for providing business process expertise, pre-sales support, and analysis and design activities for the Enterprise Integration team.

Facilitated By:


Karen Dosanjh, Vice-President, Marketing at OSI Digital
Throughout her 25+ year career, Karen has built a proven reputation as a trusted advisor and expert in marketing, communications & public relations. She is laser-focused on helping companies achieve their business goals by through high-impact marketing and communications strategies. Karen leads the global marketing function for OSI Digital, a leading provider of business and technology solutions for Fortune 500 companies around the world. In 2023, Karen was named a Women of the Year in the Entrepreneurial Leader category by BC Business Magazine and was featured on the cover of this influential magazine. Last year, Karen was also honored with the Darpan Magazine Extraordinary Achievement Award for her long-term commitment to mentoring at-risk youth in her local community.