Delivering customer-first digital experiences, from anywhere, on Salesforce is a great option for any business. Building and launching sites, apps and portals requires almost no code and provides access to all of a business’ CRM data. It also adds the the power of interaction to the site and app that is built on it. Automation is amazing when provided in the right way, at the right time, to the right customers. In fact, it enables users to leverage the system to make decisions and take action quickly and more effectively.
With screen flows, Salesforce interacts with users, asking questions and presenting valuable information. Based on the user’s answers, a screen flow can update data, send out communications, and show more questions or information. All of this is readily available to the admin without writing any code. Screen flow can even embed other components such as Lightning Web Components (LWC) in it. Screen flow can be exposed to a user by embedding it on a standard Lightning page. Join this webinar to explore how screen flows can be used in an Experience Cloud site to get your desired UI without requiring any effort from a developer.
What You'll Learn:
- An introduction to flows and their usage in Salesforce Experience Cloud
- Learn about screen flows, concepts and best practices which are a must for building secure automation for users
- How to use OOTB components as well as ready custom components to enhance your users experience with screen flows
- Various use cases for screen flows for various types of businesses
- Explore how quickly a screen flow can be added to the Experience site or portal and the value it adds to the overall user experience
Event Details :
- DATE: May 22, 2024
- TIME: 10:00 AM - 11:00 AM (PST)