From Legacy to Leading Edge: The Case for Managed Services - November 12

Today’s businesses operate in an environment where agility, uptime, and cybersecurity are no longer optional—they are foundational to success. Yet, many organizations struggle with limited IT resources, outdated systems, and rising technology costs. Managed Services provide a strategic path forward, enabling companies to offload day-to-day IT operations, gain specialized expertise, and allow internal teams to focus on innovation and growth. 

With the rapid rise of cloud adoption, hybrid work models, and increasingly sophisticated cyber threats, the urgency to modernize IT support has never been greater. Join OSI Digital this webinar to learn how Managed Services can help your business build resilience, improve performance, and unlock new opportunities for digital transformation. 

What You'll Learn:

• What defines a managed service support model. 
• Key components of infrastructure support.
• How to build a robust and scalable support framework. 
• The business benefits of outsourcing IT operations. 
• The evolving role of AI in IT Service Management (ITSM). 

Event Details:
DATE: November 12, 2025
TIME: 10:00 AM – 11:00 AM (PST)  

Speakers: 

Pavan Nalamada, Practice Director, Managed Services at OSI Digital 
Pavan brings over 20 years of experience leading ERP and Business Analytics initiatives. He has deep expertise in managing technical operations, overseeing enterprise-level implementations, and supporting global organizations across Unix, Oracle, and Oracle Applications environments. Pavan is recognized for his ability to align technology with business objectives while delivering scalable, high-performing managed service solutions.  

Facilitated By:

Karen Dosanjh, Vice-President, Marketing at OSI Digital
Throughout her 25+ year career, Karen has built a proven reputation as a trusted advisor and expert in marketing, communications & public relations. She is laser-focused on helping companies achieve their business goals by through high-impact marketing and communications strategies. Karen leads the global marketing function for OSI Digital, a leading provider of business and technology solutions for Fortune 500 companies around the world. In 2023, Karen was named a Women of the Year in the Entrepreneurial Leader category by BC Business Magazine and was featured on the cover of this influential magazine. Last year, Karen was also honored with the Darpan Magazine Extraordinary Achievement Award for her long-term commitment to mentoring at-risk youth in her local community.